FAQs

Serving Bullitt, Henry, Jefferson, Oldham, Shelby, and Spencer counties in Kentucky
and Clark, Floyd, Harrison, Scott, and Washington counties in Southern Indiana.
Also serving as the home site of the Kentucky AARP Foundation Tax-Aide program with almost 90 sites throughout Kentucky.

Can I phone someone to be sure a site is open today?

Call 502-394-3443 between 9:15am and 1:00pm, Monday-Friday after Jan 31,2012 and before April 15, 2012 to confirm site hours and availability of assistance for the day.

Can anyone get tax preparation help at an AARP Tax-Aide site?

Almost anyone can receive free assistance, as long as it is within the limits of the skill and training of the volunteer counselor. Note that help is intended primarily for persons with low to moderate income so those able to utilize the services of professional preparers are encouraged to do so, particularly for complex issues and complicated returns.

Do I have to be a member of AARP?

AARP membership is not required, this is a free community service provided through the auspices of the AARP Foundation and the IRS.

May I make an appointment?

Taxpayers are served on a first-come, first serve basis. This service was originally intended to serve seniors as well as those with low-middle income. The service is now available to anyone whose needs fall within the training and skills of the preparers. Persons with complex returns and above average income levels would most likely benefit from the skills of a professional service.

Is it really free – even e-filed returns?

Yes, there is no charge; tips and gratuities are not accepted. Note too that the taxpayer is responsible for the information used in preparing the return. The volunteer is “held harmless” since they depend upon the taxpayer to provide all relevant information and the return is the responsibility of the taxpayer.

Do both spouses need to be present?

Electronic returns using Form 8879 must be signed and the form returned to the site if both are not present. Traditional paper returns do not require the presence of both taxpayers but must be signed by both parties prior to being mailed to the IRS by the tax payer.

What do I need to bring?

Positive identification and social security numbers for all persons on the return

Taxpayers should bring the prior year tax return (2010) with all attachments and schedules, the tax booklet and forms for 2011.

All W-2’s and employment/unemployment statements and SSA-1099 if you received Social Security payments are needed.

All 1099 forms (i.e. 1099-INT, 1099-DIV, 1099-B and any brokerage statements) documentation of the date and price of acquisition and sale of capital assets such as stocks, bonds will be required.

All 1099-Misc’s, 1099-R’s and all forms showing federal or state tax withholding

If claiming dependent care, bring information on the provider including name, EIN or SS, address and costs.

Complete written documentation for all items being claimed as itemized deductions including medical, interest, tax, contributions, and other misc items.

Any other documents related to the tax return.

What forms can be prepared?

1040 with schedules A (Itemized deductions), B (Interest and dividends), C (limited to expenses under $10,000), EIC, R and SE; also simple Schedule D’s (Capital gains and losses)

Forms 1040-V, 1040-ES, 2441 (Child and dependent care), 8812 (Additional Child credit and 8863 (Education Credits).

What forms will NOT be prepared?

Schedule C (if expenses are $10,000 or more, or involve depreciation), E (Rents) or complicated or advanced Schedule D’s

Forms SS-5, 2106 (Employee Business Expense), 3903 (Moving), 8606 (Non-deductible IRA) and 8615 (Minor’s Investment Income)

How about information from a K-1?

Returns may include information from simple K-1’s that contain royalties, interest and dividends and moderate capital gains. Those with depreciation and complex issues should be handled by a professional service.

Are state returns prepared?

Indiana or Kentucky returns can be prepared in their respective states. Other surrounding state forms can also be partially prepared but must be filed as a paper return and should be confirmed by another source other than local Tax-Aide personnel.

How about local returns and Tangible Personal Property Tax Returns?

No, our volunteers are not trained to prepare that type return.

If I arrive before closing time, will my return be completed?

New returns are generally not started during the last hour listed for the site. Upon arrival, the client facilitator will advise persons of the likelihood of being served that day. Taxpayers may be referred to another site and/or advised to return on a different day if it appears service cannot be provided that day.

Does the taxpayer need to complete any forms?

Yes, each taxpayer is required to complete the “IRS Form 13614-C Intake/Interview & Quality Review Sheet” before the return can be started – this form is provided at the site. Assistance is available from the greeter and counselor.

Are the counselor’s competent and well trained?

All counselors are required to attend class and pass an IRS test as well as one related to Kentucky returns. In addition, those who do e-filing are also required to pass a proficiency performance review with the TaxWise software. All counselors are required to be certified annually.

Are there other centers offering free preparation service?

Yes, the IRS has service available to those with low income as do the VITA related sites of the IRS. Help with KY returns is available at local KDOR offices.

Need a Copy of Your Tax Return Information?

Requesting Transcripts (Individuals): See www.irs.gov for complete information.

You have two easy and convenient options for getting copies of your federal tax return information--tax return transcripts and tax account transcripts--by phone or by mail.

Request transcripts by calling 1-800-829-1040, or order by mail using
IRS Form 4506T (Request for Transcript of Tax Return).
No charge or fee for transcripts. Allow two weeks for delivery.
 

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